Business VoIP? What Is It?
Business VoIP is an alternative telephony technology. Compared to a traditional telephone company, Voice Over Internet Protocol (V.O.I.P.) is a hosted solution that allows businesses to make phone calls by means of their internet connection. Business VoIP offers the flexibility you need with the features you want, while simply saving businesses money. The options with this technology are endless, and can exponentially improve communication within your business.
Four things you should ask yourself before searching for Business VoIP:
Q: What is my phone system primarily used for?
- Do you normally use it to transfer calls from desk(s) to department(s)?
- How about for keeping in touch with employees during traveling periods?
- Maybe you deal primarily with a small amount of incoming calls, but fax an abundant amount of outgoing information?
Answer: Your exponential needs are going to help dictate what kind of business VoIP service best fits you, so think about what you regularly use your communications system for!
Q: How much am I currently paying for phone service?
- Do you ever make long distance calls (incoming and/or outgoing)?
- Does your current phone service serve multiple lines and extensions?
- What about those specialty features like auto attendant or hold music for clients waiting on the line?
Answer: Business VoIP providers charge one small flat rate for their services, no matter how many times you call another state, or how many lines you need. The “extras” all come at minimal cost and long distance charges are usually a “non-issue.” There are never surprises. In fact, business VoIP providers on average save their clients around 80% compared to their existing, traditional phone services.
Q: How many phone lines will I need to replace?
- Do you have a USB connection?
- A traditional Phone Line connection?
Answer: One of the greatest benefits about Business VoIP (other than the cost) is the versatility when setting up your system. Unless you’re operating on an outdated system, the likelihood of having to replace any lines is almost non-existent or minimal at best
Q: What kind of phone service do I have now?
- Do you have a traditional phone service provider?
- Are you still running business off of your mobile phone?
Answer: Most businesses today use a traditional phone service provider to handle all of their land line operations. Business VoIP an alternative to this expensive service that’s not only just as reliable, but a lot more affordable. It can also bridge the gap between your traditional land line service and your mobile devices, connecting your employees and multiple locations like never before. There’s no reason to pay for expensive long distance charges for any longer. With VoIP, you can also keep your existing numbers and extension assignments without any hassle. Business VoIP also offers flexibility in toll-free number options and in multiple area codes, reaching your furthest customers while offering service in a wider area.
